All posts
Insights
Operations.
Contracts, deployment, monitoring and the day-to-day of running a fleet inside someone else's building.
Operations
Everything on operations
Operations
Hardware intake, what a good receiving process looks like
Serials, inspection, damage claims and the paperwork that saves you a year later. What should happen between the truck and the rack.
Operations
Deposits, prepayment and what secures whom
Common security structures in hosting agreements, what each one protects against, and how to keep a deposit from becoming a loan to your host.
Operations
Remote hands, scope, response and what it should cost
What belongs in the base rate, what is billed separately, and how response time should be written so it means something at three in the morning.
Operations
Monitoring, what you should be able to see yourself
Per-unit power, temperature and status, live rather than in a monthly export. What a hosting customer should have access to, and why.
Operations
Minimum terms, notice periods and getting out
Termination read from both sides: what a minimum term protects, where the asymmetry usually sits, and what an orderly exit looks like.
Operations
What a site visit should tell you
What to look at when you visit a hosting site before signing, and which of your questions are better answered standing in front of the gear.
Operations
Uptime, availability and what a number without a definition is worth
How availability is measured, why two hosts quoting 99 percent mean different things, and which definition you want in your agreement.
Operations
Reading your hosting invoice
What each line on a hosting invoice means, which ones can change during the term, and what to check before you pay the first one.
Operations
From purchase order to running fleet
The full deployment path from order to stable operation, with the steps that decide whether the schedule holds and the ones that usually slip.
Get in touch
Let's talk capacity.
Tell us your hardware and your timeline. We will tell you where it can run.